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FAQs

What are the payment options?

We accept orders using: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay and Google Pay.

How do I check the status of my order?

Log into your account to track the progress of your order.

How do I make a return?

We want you to be 100% happy with your purchase. All unused and unworn clothing, gear and accessories not on final sale can be returned within 30 days if still in its original packaging with all original tags still attached. To start a return click here: https://juniper-unlimited.returnly.com/ or call customer service at 866-6JUNIPER. For free returns, please use the prepaid return label provided through our site or customer service. You can also send the merchandise back to us using any other traceable shipping method, at your expense. If you choose that option, we recommend you insure the package with the shipping carrier of your choice. All packages must be returned prepaid. We do not accept COD.

When will my order ship?

Standard orders ship 3-7 days after processing

How much does shipping cost?

We offer Free Standard Ground Shipping. We also offer select Expedited Shipping (2 business days) for an additional charge of $25.00 or Next Day Shipping (1 business day) for an additional charge of $35 at checkout.

What is the cutoff for express shipping?

Expedited orders must be placed by 11am EST Monday through Friday to be shipped the same day.

Do you have International Shipping?

We ship to Canada for $25 (3-5 days business days) and plan to expand internationally in the near future.

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